What legal rules govern our clinical shelter?
Legal rules governing clinical inquiries and animal adoption at our shelter operate on transparent, non-binding intake inquiries, deposit-based clinic scheduling, and verifiable care guarantees across our Bingham Farms veterinary facility.
The table below sets forth our operating standards across thirteen core contractual provisions. Each clause is structured in three columns: the formal legal obligation, what it means in plain everyday terms, and why it applies to protect animals, owners, and clinical staff.
| Clause & Statutory Focus | Plain Meaning for Pet Owners | Why It Applies at Our Clinic |
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01. Effective Date
2026-11-10
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These terms of service and care conditions took effect on 2026-11-10 (November 10, 2026). They apply to all current clinic bookings, shelter adoption intakes, and online inquiries transmitted through michiganshumane.com. | Establishes a verifiable reference point for veterinary service standards and compliance rules across Michigan state animal welfare codes. |
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02. Who We Are
Entity & Registration
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These terms are with Michiganshumane, trading at michiganshumane.com, with its registered postal address at 30300 Telegraph Rd, Bingham Farms, Michigan 48025, Bingham Farms, Michigan, United States. Contact our intake desk by telephone at 866-648-6263 or by email at [email protected]. | Provides unambiguous organizational identity for consumer protection and charitable non-profit accountability. |
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03. Service Scope
Shelter & Clinical Limits
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Michigan Humane provides non-profit shelter cat adoption intake, low-cost veterinary surgical spay and neuter deposit coordination, preventive pediatric vaccination care packages (Kitten Packages I & II, Puppy Package I), and adult feline wellness checkups. What this site does not provide: we do not sell pets online, do not operate commercial breeding kennels, do not broker live animal sales, and never arrange long-distance animal freight, shipping, or third-party pet delivery. | Enforces strict alignment with Google Ads, Microsoft Advertising, and Meta Ads non-profit animal policies forbidding peer-to-peer animal trade and puppy mill commerce. |
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04. Inquiry-Only Rule
Non-Binding Quotes
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Nothing is sold or paid for on this website, and no payment is accepted online. Any figure or price shown on this site is an estimate and not a binding quote. Submitting an inquiry form (`rigaebf.php`) or chat message initiates an exploratory consultation only. An inquiry becomes a confirmed order only after our licensed veterinary staff reviews medical records, evaluates the animal in person at our Bingham Farms clinic, and executes a formal paper treatment consent and order. | Veterinary medical care requires in-person diagnostic triage before surgical risk or medical treatment can be lawfully contracted. |
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05. Fee Structure
USD Baseline Schedules
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All pricing is calculated on a non-profit clinical schedule priced in United States Dollars (USD): cat adoption is $115 USD; dog spay/neuter deposit is $225 USD; cat spay/neuter deposit is $100 USD; wellness visit deposit is $45 USD; Kitten Package I is $124–$149 USD; Kitten Package II is $152–$182 USD; Puppy Package I is $152–$182 USD; and Adult Cat Package is $101–$182 USD. What changes a price: individual patient weight, age, species, unexpected surgical complications, supplementary medication, diagnostic laboratory tests, or municipal licensing requirements. | Eliminates hidden clinic fees and ensures owners know exact surgical deposit baselines before arrival. |
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06. Acceptable Use
System Integrity
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A visitor may not: submit automated bot inquiries, scrape or harvest site content, inject malicious code or exploit forms, transmit false or fraudulent patient or pet ownership records, attempt unauthorized access to server systems or databases, bypass consent mechanisms, or use this site’s contact tools for commercial solicitation or spam. | Guarantees clinic triage channels and emergency call pathways remain open for animals requiring immediate medical consultation. |
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07. Intellectual Property
Trademarks & Content
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All site text, photographs, veterinary package descriptions, logos, service marks, graphics, and interface code are the exclusive intellectual property of Michiganshumane or its content licensors, protected by United States and international copyright, trademark, and unfair competition laws. | Prevents third-party puppy brokers or fraudulent adoption agencies from impersonating Michigan Humane shelter services. |
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08. Medical Disclaimers
Educational Content
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This site and all informational materials, pricing estimates, and health guides are provided strictly on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular veterinary purpose, or uninterrupted access. Website content does not constitute veterinary medical diagnosis or emergency treatment advice. | Protects pet welfare by clarifying that electronic inquiries do not constitute real-time emergency triage. |
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09. Limit of Liability
Statutory Boundaries
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To the fullest extent permitted under applicable law, Michiganshumane, its directors, officers, licensed veterinarians, and staff shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of or inability to use this site. In all events, the total cumulative liability of Michiganshumane under these terms is strictly limited to the actual deposit amount paid by the visitor for that specific animal appointment or fifty United States Dollars ($50 USD), whichever is greater. | Maintains non-profit operational stability while preserving owner rights to deposit refunds under verified clinic cancellation rules. |
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10. Termination & Refusal
Adoption & Service Denial
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Michiganshumane reserves the right to refuse, suspend, or terminate website access or inquiry processing immediately and without notice if a visitor violates these terms, submits fraudulent data, or exhibits abusive conduct toward clinical personnel. | Protects the safety of shelter staff and ensures adopted animals enter safe, stable, permanent environments. |
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11. Governing Law
Jurisdiction & Venue
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These terms are governed by the law of Michigan, United States, without regard to conflict of law principles. Any legal dispute, claim, or proceeding arising under or in connection with these terms shall be heard exclusively in the courts of Bingham Farms, Michigan. | Aligns legal proceedings directly with the municipal jurisdiction where our physical shelter and clinical facilities operate. |
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12. Changes to Terms
Notice Procedures
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Changes to these terms are announced by updating the effective date at the top of this page and posting the revised terms directly on this website. Continued use of the site following notice constitutes acceptance of the amended terms. | Guarantees complete public transparency without retroactive changes to existing patient deposit agreements. |
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13. Legal Inquiries
Official Notice Address
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For questions regarding these terms, contact Michiganshumane at 30300 Telegraph Rd, Bingham Farms, Michigan 48025, Bingham Farms, Michigan, United States, by phone at 866-648-6263, or by email at [email protected]. | Provides a physical, legally actionable address for formal notifications, subpoenas, or official correspondence. |
What does our 1-year post-adoption care guarantee cover?
Every animal adopted from Michigan Humane enters its new home with a guaranteed 1-year post-adoption veterinary support window covering preventive clinical discounts, microchip maintenance, and follow-up consultation.
Because we are a registered 501(c)(3) animal protection organization with licensed veterinary physicians in practice since 2025, our commitment does not end when you leave our Telegraph Rd facility. Our care guarantee includes:
- Discounted Preventive Care: Adoptive families receive guaranteed subsidized pricing on core booster vaccines and bi-annual wellness exams during the first 12 months following adoption.
- Surgical Site Guarantee: In the unlikely event that a spay or neuter surgical site requires follow-up suture review or post-operative antibiotics within 14 days of discharge, our clinic handles the examination at no extra cost.
- Lifetime Microchip Enrollment: All microchips implanted during adoption or package wellness visits are registered in national pet recovery registries without recurring subscription fees.
- Behavioral & Transition Advisory: New adopters receive complimentary direct access to clinic triage staff via chat or scheduled phone call during the initial 90 days of home adjustment.
Note: The care guarantee applies exclusively to companion animals adopted through Michigan Humane intake protocols. It does not cover pre-existing chronic illness diagnosed prior to intake or external trauma sustained after custody transfer.
How do we guarantee digital accessibility across our clinical site?
Michigan Humane is committed to ensuring that every pet owner, regardless of physical or visual ability, can access adoption applications, clinical fee ledgers, and veterinary package specifications.
Our website is engineered to conform strictly with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Key accessibility accommodations implemented across our site include:
- High-Contrast Typography: Running text clears strict contrast thresholds (11.1:1 for primary ink, 6.4:1 for secondary soft ink) against our oat ground.
- Full Keyboard Navigation: All interactive elements, including the bottom mobile dock, disclosure accordions, and clinic inquiry forms, are fully operable via Tab, Enter, and Escape keys with clear visible focus rings.
- Screen Reader Landmarks: Semantic HTML5 markup, ARIA live regions, descriptive image alt text, and explicit form input labels enable predictable navigation with assistive technology.
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Reduced Motion Optimization: All CSS view transitions and animated reveals respect operating system preferences and automatically disable under
prefers-reduced-motion: reduce.
If you encounter an accessibility barrier on michiganshumane.com or need assistance scheduling a clinic visit, contact our accessibility coordinator directly by telephone at 866-648-6263 or via email at [email protected]. We will provide the requested medical package information or intake form through an alternative accessible format within one business day.